FAQ – Frequently Asked Questions

General Questions

How does the bundle system work?
Our eBooks are organized into four price tiers: €9.99, €25.99, €35.99, and €49.99. When you purchase a bundle tier, you get instant access to ALL eBooks at that price level, plus any future eBooks we add to that tier. It’s the best value for your money!
Do I get multiple eBooks with one purchase?
Yes! When you buy a bundle tier, you unlock all eBooks at that price point. For example, the €9.99 tier currently includes 4 eBooks, so you get all 4 for the price of one bundle.
Can I purchase individual eBooks?
No, all our eBooks are sold exclusively through bundle tiers. This allows us to offer better value – you get multiple eBooks for the price of one. Simply choose the tier that contains the eBook you want, and you’ll also receive all other eBooks in that tier.

Purchase & Delivery

How do I receive my eBooks after purchase?
After completing your purchase through our secure Paddle checkout:
  • You’ll receive an order confirmation email immediately
  • Our team will send your eBooks within 24 hours (usually much sooner)
  • eBooks will be delivered to the email address you provided at checkout
  • Check your spam/junk folder if you don’t see our email within a few hours
Is the payment secure?
Absolutely. All payments are processed through Paddle, a trusted payment processor that handles transactions for thousands of digital businesses worldwide. We never see or store your payment information.
What payment methods do you accept?
Through Paddle, we accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other local payment methods depending on your location.
Will I receive a receipt?
Yes, Paddle automatically sends a receipt to your email after purchase. This receipt includes your order details and can be used for your records.

eBook Format & Access

What format are the eBooks in?
Our eBooks are delivered in PDF format and/or EPUB format, which can be read on virtually any device including computers, tablets, smartphones, and e-readers.
Can I read the eBooks on multiple devices?
Yes! Once you receive your eBooks, you can download and read them on as many personal devices as you like. There are no DRM restrictions.
Can I print the eBooks?
Yes, you’re welcome to print the eBooks for your personal use.

Updates & Future Content

What does “future updates” mean?
When we add new eBooks to your purchased tier, you’ll automatically receive access to them at no additional cost. For example:
  • €9.99 tier: Get all future eBooks added to this tier
  • €25.99 tier: 3 months of new content updates
  • €35.99 tier: 6 months of new content updates
  • €49.99 tier: 12 months (annual) of new content updates
How will I know when new eBooks are added?
We’ll send you an email notification whenever new eBooks are added to your tier. The new eBooks will be delivered directly to your email.

Refunds & Support

What is your refund policy?
We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase for any reason, contact us within 30 days for a full refund. Visit our Refund Policy page for complete details.
I haven’t received my eBooks. What should I do?
First, please check your spam/junk folder as emails sometimes end up there. If you still can’t find it, contact our support team with your order details, and we’ll resend your eBooks immediately.
I have a technical issue with an eBook. Can you help?
Absolutely! If you’re having trouble opening or reading an eBook, please contact our support team. We’re here to help and typically respond within 24 hours.
Can I share the eBooks with others?
The eBooks are for your personal use only. Please don’t share, redistribute, or resell them. If someone else would like access, they can purchase their own bundle at the same great price.

Still Have Questions?

Our support team is here to help! Get in touch and we’ll respond as soon as possible.

Contact Support